1. Login to Admin Console.
  2. From the Admin console dashboard, go to Users.
  3. Under Filters, click Down Arrow and choose Recently deleted users. If you don't see Filters, click Filter in the top toolbar.
  4. Check the box next to the user you want to restore. If the user doesn't appear in this list, the account was permanently deleted and can no longer be restored.
  5. At the top right, click Restore.
  6. Select the organizational unit you want to assign the user to.
  7. Click Done.

If the user was previously suspended or had their data transferred, they'll show as a suspended user. To give them access, see Restore a suspended user.


Note: You can’t restore a user if...

  • It's been longer than 5 days since you deleted the user account. 

  • The username has been given to someone else as a primary address or email alias. Or if it’s used for a group.

  • You don't have an available user license.


For more information about restore a recently deleted user, kindly visit: Restore a recently deleted user