Customer Service Portal

General

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Login to Master Concept's Customer Support Portal 1

• How to Login to MC's Support Portal?

Email Client 8

• Using Gmail with Microsoft Outlook
• Allowing less secure apps to access your account
• POP and IMAP Configuration
• Setup Gmail with Apple iOS device
• Set up Gmail with Android device

See all 8 articles

Admin Console 5

• email log search
• Customize spam filter settings - approved senders
• Migrate email to another Google Apps User Account
• Transfer file ownership
• Audit log data retention time

SPF Record & DKIM 0

Billing 0

Account 1

• Resolve conflicting accounts

Group 2

• Group email configuration
• Turn off message moderation

Admin

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Add and manage users 6

• Add users individually
• Add several users at once
• Rename a user
• Reset a user's password
• Restore a recently deleted user

See all 6 articles

Gmail 14

• Obtain the full headers of the affected message
• Problems sending mail with POP or IMAP
• email archive with outlook
• Interpret log files
• Automatically forward emails to another account

See all 14 articles

Security and privacy 3

• Set up 2-Step Verification for your domain
• Allow less secure apps to access accounts
• Administrator security checklist

Reports and monitoring 2

• Find messages with Email Log Search
• Data retention and lag times

Useful Tools 0

Calendar 4

• Add a calendar resource
• Manage resources
• Set Calendar visibility & sharing options
• Subscribe to someone’s Google Calendar

Drive 8

• Turn Drive on or off for users
• Set up a shared drive
• Shared drive limits
• Set sharing permissions
• Set link sharing & Access Checker options

See all 8 articles

Groups 5

• Create a group
• Add users to a group
• Groups policies and limits
• Use a group as a Collaborative Inbox
• Assign roles to a group's members